Prevention and Management of Aggression and Violence Course
The aim of this Prevention and Management of Aggression and Violence (PMAV) Course is to provide learners with the knowledge, skills and attitude to be able to manage aggression and violence.
This course provides staff members with the knowledge, confidence and skill in recognising the early indicators, assessing and de-escalating aggressive behaviour encountered within the context of their role.
Requirements
There are currently no prerequisites for this course. Students should be physically well enough to carry out practical demonstration.
Who should attend?
All individuals working in a Challenging role.
This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commission’s Code of Practice on the use of Physical Restraint.
Course Content:
- Theory of violence and aggression in the workplace
- What violence and aggression in the workplace is
- Understanding and managing conflict within healthcare
- Ethical & Legal requirements associated with violence and aggression
- Strategies to avoid occurrences of aggression and violence
- Identification, assessment and resolution of conflict
- Recognition, assessment and management of escalating situations.
- Assault cycle
- Recognition and assessment of the escalation process
- Use of stage specific de-escalation skills
- Service user and situation specific risk assessment and management.
- Verbal de-escalation skills
- Management of verbal aggression
- Crisis management
- Physical and psychological risks involved in physical interventions
- Safe practice in lone working and working alone
- Personal safety in providing physical care
- Risks associated with the use of physical interventions
- Physical Interventions and breakaway techniques
Practical Demonstration
The practical element of the course will include the following:
- Defence against Kicks, Slaps & Punches.
- Breakaways: Wrist/Arm Release, Two Hand Wrist Release, Release from Clothing Hold (Push/Pull), Clothing Release from hold from behind, Release from Hair Hold, Breakaway from hold to shoulders or neck, Body hold, Biting, Breakaway from Hair Hold & Ligature.
Assessment
The course comprises of theory and practical. It is tailored to suit the industry of the trainees. There will be a short written test and skills demonstration as part of the assessment.
Location
This classroom based instructor led practical training is conducted in our training suite in Dublin 22. (Eircode D22 RD28).
Course Duration: 5 hours (Including Theory and Practical)
Course Delivery
The course comprises of theory and practical. It is tailored to suit the industry of the trainees. We deliver this course in two ways:
We deliver this course in two ways:
- Theory class will be online on Zoom. The 3 hour mandatory theory class will be a week prior to the practical. And there will be a practical session for 2 hours.
- One full day in class including Theory and Practical.
You will see the options on the “Course Schedule” page while booking.
Trainer
All courses are delivered by approved instructor/s.
Certification:
Certified by Edmart Training & Consultancy in line with HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commissions’ Code of Practice on the use of Physical Restraint.
Certification Validity: 2 Years
Refresher Course:
The learners must undergo refresher training every two years.
Refund Policy: No Refund will be provided if cancelling or “No-Show” on the course or a failure to complete the course.